TERMS AND CONDITIONS

LAST UPDATED: September 30, 2025

1. INTRODUCTION

These Terms and Conditions (“Terms”) govern your use of myauroramedical.com (“Website”), a website operated by Aurora
Specialist Hub Ltd, a company registered in Nigeria (7779401), with its registered office at No. 9A Olatunji Moore Street, Lekki Zone 10, Lekki, Lagos.

2. DEFINITIONS

– “Services” means the plastic surgery procedures, consultations, and other medical services offered through the Website.

– “Patient” means you or any individual seeking services through the Website.

– “Practitioners” refers to the qualified medical professionals providing Services on the Website.

– “Content” means all text, images, videos, and other materials on the Website.

3. USE OF THE WEBSITE

– The Website is for informational and transactional purposes related to plastic surgery Services.

– You must be at least 18 years old to use the Website and avail of Services.

– You agree to provide accurate information when using the Website and interacting with Practitioners.

4. SERVICES AND APPOINTMENTS

– Services are provided by qualified Practitioners associated with Aurora Specialist Hub Ltd.

– Appointments for consultations or procedures are subject to availability and confirmation by Aurora Specialist Hub Ltd.

– Payment terms for Services will be as communicated during booking or consultation.

5. MEDICAL DISCLOSURE AND CONSENT

– Patients must disclose full medical history and relevant information to Practitioners.

– Informed consent for procedures will be obtained as per Nigerian medical regulations and best practices.

– Patients are responsible for following pre and post-operative instructions given by Practitioners.

6. RISKS AND COMPLICATIONS

– Plastic surgery involves risks and potential complications.

– Practitioners will discuss potential risks with patients as part of the consent process.

7. PRIVACY AND CONFIDENTIALITY

– Aurora Specialist Hub Ltd respects patient confidentiality in accordance with Nigerian law (e.g., Nigeria Data Protection Regulation).

– Personal data collected will be handled as per our Privacy Policy, available on the Website.

8. INTELLECTUAL PROPERTY

– All Content on the Website is the property of Aurora Specialist Hub Ltd or its licensors, protected by copyright and other laws.

9. LIMITATION OF LIABILITY

– Aurora Specialist Hub Ltd and Practitioners are not liable for indirect or consequential damages arising from use of the Website or
Services.

– Liability for professional negligence will be as per applicable Nigerian laws governing medical practice.

10. THIRD-PARTY LINKS AND SERVICES

– The Website may contain links to third-party sites; Aurora Specialist Hub Ltd is not responsible for their content or practices.

11. CANCELLATION AND REFUND POLICY

– Cancellation and refund policies for Services will be as communicated by Aurora Specialist Hub Ltd and are subject to specific terms.

– Patients should review these policies when booking services.

12. COMPLAINTS AND DISPUTE RESOLUTION

– Complaints regarding Services should be communicated to Aurora Specialist Hub Ltd management.

– Disputes will be resolved through negotiation; Nigerian courts have jurisdiction for legal proceedings.

13. GOVERNING LAW

– These Terms are governed by and construed in accordance with Nigerian law.

14. CHANGES TO TERMS

– Aurora Specialist Hub Ltd reserves the right to modify these Terms; changes will be effective upon posting on the Website.

15. CONTACT INFORMATION

For questions about these Terms or the Website, contact us at:

– Address: No. 9A Olatunji Moore Street, Lekki Zone 10, Lekki, Lagos

– Email: info@myauroramedical.com

– Phone: (+234)909-142-9328

By using https://myauroramedical.com, you agree to these Terms and Conditions.